Showing posts with label ventriloquist. Show all posts
Showing posts with label ventriloquist. Show all posts

Friday, April 21, 2017

Not Accumulating Here - Friday


‘Here comes the sleazeball.’ Announces assistant manage T, with distaste. We all look across the high street and, unprompted, three people chorus: ‘You got anything for me?’ in perfect sneering unison.

I learnt early in the industry to dislike property speculators. Estate agents have a bad reputation - some of them deservedly so - but I knew instinctively I wasn’t going to like the predatory, slightly underhand tactics of your local dealer. 

A good agent had his client’s interest at heart, and it’s always been a matter of pride to me to extract the best possible price for my vendor. Its why I rage at property porn programmes where the photogenic, totally unqualified, presenter tells the viewers in a stage whisper, ‘the agent tells me they’ll take much less than they’re asking.’ Bad agent. Period.

‘How come we never sell him anything?’ Asks trainee F, gormlessly. You can pay for a expensive private education, but a polished turd is still a turd.

‘Because he always wants an angle.’ Explained negotiator S patiently. She’s too good for this business.
‘And he’ll want to buy at under market value, to make a fat profit.’ Adds T.
‘But he says he’ll give us the property back to sell,’ persist F. ‘Then we get two commissions.’
‘It’s called a secret profit and it’s illegal if the owner is unaware of the implications.’ I snap testily.
‘Bit like flogging crap policies to buyers and working harder for them than the vendor.’ Adds T, nodding towards fat finance-fiddler M’s office. He’s had a couple in there for over an hour, could be a lengthy fact-finder form, or they could be selling pies.

‘If you sell a speculator a property a normal punter could buy, not one that can’t be mortgaged or with structural difficulties,’ continues S coaching F with the patience of a saint. ‘By definition you are underselling it.’
‘Yeh, but you get it back to sell when he’s splashed some emulsion around and put new doors on the old kitchen carcass.’ Persists F. 

That’s why less scrupulous agents sell - often off-market without giving genuine buyers the chance -  to their local pet speculator and if he’ll meet them in the pub later, with a fat brown envelope stuffed with fifty pound notes, so much the better. The only back-hander I’ve ever taken in this business, was from an angry buyer who’d been beaten to a house in a contract race. It stung but I didn't sue - its hard enough to get a lawyer to call you back as it is…

 ‘He’s coming in.’ Says T, as the man in question crosses the street and makes a beeline for our door.
‘Doesn’t take a hint does he.’ States T rhetorically.
‘Don’t offer him anything.’ I mutter through a ventriloquist's smile.

‘Morning guys.’ Announces the speculator as he bowls in to the office, all designer jeans and expensive dentistry. I detest him. And here it comes…..

‘Got anything for me?’
‘Not today.’ Says T, almost too quickly. But not quickly enough for me. I try not to catch the man’s eye, but these characters have hides like a rhinoceros. He moves to my place at the spare desk.

‘Come on,’ he cajoles. ‘You must have something with an earn in it. There’ll be cheeky drink in it for everyone.’

What the f**k is that? I want to demand. A bottle of Sunny Delight with a monkey face on the front? It’s insulting to think, this odious oik thinks I’ll take his money and betray a client. But then he’s clearly finding plenty who will.

‘Deceased estate, need a quick sale. Old lady wants in to a retirement flat and doesn’t know how much her gaff is worth, maybe?’ Persists the man with an over-bright grin. I’m going to be so tempted to key his Range Rover the next time I see it bumped up the kerb outside a cheap refurbishment, with a rival’s For Sale board outside. 

I’m saved when the man’s top-of-the-range I-Phone rings and he starts talking loudly about a conditional contract and a holding deposit. He offers an exaggerated, call me, mime before leaving the office in a fug of cloying after shave.


No chance.

Thursday, January 30, 2014

Come On In - Thursday



‘Come on in, I won’t bite.’ I mutter under my breath as I sit at the front desk covering what in the public sector would be a lunch hour, but in sales is usually a snatched sandwich at our desk, or in the case of S my well-upholstered negotiator, in the kitchen standing up.

Her seat was warm when I sat in it, something I could have done without – you don’t want to be distracted when you are setting a forward-thinking, modern manager’s example.

‘Looks like they might come in.’ Says S from the back of the office, speech slightly hampered by whatever she has in her mouth – best not to imagine.
‘They’re wavering.’ I tell her, projecting my voice like a third-rate ventriloquist. I don’t want the punters to think I’m talking about them; the door is a big enough barrier.

‘Do you want me to relieve you?’ Asks S.
‘Not really.’ I eventually splutter after a head-spinning scenario involving adults’ only material, not suitable for family consumption.
‘I don’t mind.’ Continues S as the seat below me warms up even more. Fortunately the young couple and their child decide to cross the threshold. I’m up out of the seat like a greyhound from the traps, only without the mechanical stuffed rabbit obviously. That would just be ridiculous.

I know S is watching, as is B now from her lettings’ desk. Chances are the loved-up pair will want to rent not buy, but either way I need to step up to the plate.
I grab the door and usher the young family in. A little voice inside is telling me they won’t be able to afford anything we have in the window, and rather censoriously, that maybe they should have thought about some family planning precautions ahead of sorting out somewhere to live. I must be getting old.

‘How may I help you?’ I enquire, after giving them the time of day. It’s an open question, one I drill into the junior members of staff. Qualifying applicants is the first filtration we apply, you’ll spend every waking hour dealing with time-wasters otherwise. Moments later they are sat at S’s desk, with me back in the hot seat.

The baby in the pushchair looks at me with that fixed guileless stare only an infant can maintain. She doesn’t know I’m an estate agent yet, so she’s smiling more than her parents are. I can sense the antipathy mixed with caution the young couple are exuding. Their daughter might like me, but they aren’t so sure.

‘What do you think you can set aside for monthly housing expenses?’ I probe, thinking if they have a decent income and jobs that aren’t on a zero-hours contract, I might be able to wheel them into fat man M, our financial advisor, except he’s not in his office. There’s a man who does take his full lunch allowance, mid-morning, midday and mid-afternoon.

It turns out they have already been to the bank of mum and step-dad. A 10% deposit can unlock a few doors now lending has eased a little. The trouble is their spending power finishes far short of a two-bedroom unit their family situation probably demands.

Names, numbers and contact details harvested and a commitment to at least a phone call from M when he returns, I’m feeling quite smug, particularly as I can still feel S watching and judging me. B lost interest as soon as the couple were buyers not renters. She’s filing her nails again noisily, much to my irritation. I try for a solicitor referral but they draw the line at that.

‘We saw one in the window we might be able to afford.’ Says the woman, confirming another pre-conception, always sell to the decision maker - invariably the female.
I know the property she’s talking about, it’s the only one on display suitable for first-time buyers’ budgets.

 ‘A studio flat, what’s that?’ Asks the young woman. Her daughter is now eyeing me with suspicion too. Innocence doesn’t last long.

I explain the living, eating, sleeping and virtually dumping in the same room, concept. 
‘That’s ridiculous.’ States the man, finally engaging. 

Welcome to my world.

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