Showing posts with label head office. Show all posts
Showing posts with label head office. Show all posts

Tuesday, June 27, 2017

Stop Pressing - Tuesday


‘Some reporter from the local paper rang while you were out,’ says negotiator S as I bustle through the office door. ‘ Wants some quotes about the property market.’

‘It’s f••ked.’ Suggests assistant manager T, with a sneer.
‘Swear box.’ Says S, admonishingly.
‘Alright, it’s screwed.’ Continues T. ‘ Too many people, not enough houses being built, overpriced new homes when they do sling them up and a load of Nimbys complain whenever someone wants to built on a bit of crappy common land that they use to let their dogs shit on, without scooping.’

‘Wow. Who pulled your chain?’ Asks S.
‘Every tosser and time-waster that comes though the door, pretty much.’ Concludes T, heading for the kitchen. And I thought I was the cynical one.

‘Did you tell the hack I can’t give quotes without running them by head office, any more?’ I ask, S.
‘Well I wasn’t sure if you would want to speak to them.’
‘The paper, or head office?’ I ask.
‘Either.’

To be honest I’m surprised the local rag is even printing still. When I first started they had a huge circulation and a vast property pull-out, every week. But since people started getting their news and property porn, for free on-line, the paper has been in terminal decline. As a wannabe writer I should be  saddened, but in truth they shafted me for years with over-inflated advertising rates and a virtual monopoly they rinsed relentlessly. I hoped that would all end with the rise of on-line platforms, but like a hooker who swapped pimps, I’m still getting used - just by another abuser.

‘You could tell him the rental market is still strong.’ Suggests B from her lettings desk.
‘Until the government meddle with it and start altering tenancies in favour of left-wing wasters who don’t like being evicted when they trash the property and spend the social money on fags and drugs, instead of the rent.’ Says T, popping his head round the corner. The kettle is starting to rumble but he’s already at boiling point.

‘Maybe you could suggest what the politicians could do to start solving the housing crisis.’ Says S, sweetly. She has more faith in me than I do.
‘They wouldn’t listen.’ Says fat finance man M, joining the conversation. ‘They are only interested in short-term posturing and legislating for idiots who whine when they’ve made a bad investment.’
‘Like an endowment mortgage?’ Asks S, pointedly.
‘That wasn’t my fault.’ Responds M, with a jowly pout.

‘Are you going to talk to the reporter?’ Asks T, returning to the office clutching a steaming mug. No sign of making one for anyone else.
‘What’s the point?’ I say, semi-rhetorically. ‘ By the time I’ve got a response from one of those jobsworths at head office, the paper would have gone bust. Either that, or any comments would have been so heavily redacted it will look like an affidavit from Richard Nixon.’

‘Who’s Richard Nixon?’ Asks trainee F. God I feel old, some days.
‘Like Donald Trump, only more credible.’ Says B.
‘Is that right?’ Asks F.
‘Pretty much.’

‘They could do with a few people like you on a housing committee.’ Persists S. They couldn’t. ’People with years of industry experience who could make them understand how the property market works.’
‘Those wastrels wouldn’t listen.’ Sneers T, slurping his tea loudly. ‘ And most of them are gone by the time the shit hits the fan. They are too busy fiddling with their expenses and their interns.’

‘Is there something you’re not telling me?’ I ask T. His head sinks.
‘The Richardsons’ chain broke when you were out, ‘says T flatly. ‘Bad survey, massive down-valuation and the first time-buyers at the bottom have decided to go backpacking instead.’

‘F••k!’
‘Is that a quote for the paper?’ Asks M, with a wobbly-bellied chuckle.
‘Swear box.’ Says S, nodding towards the over-used tin container.
‘Can it be saved?’ I ask desperately.
‘Old news,’ says T. ‘ Seems it happened last week and both solicitors involved neglected to tell us.’


Nobody would print the next bit.

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Thursday, November 26, 2015

Train To Nowhere - Thursday


‘Have you seen the latest?’ Challenges assistant manager T grumpily, before I’ve even closed the office door.

The choices are limitless in this business, where setbacks and disappointments are as regular as a new David Beckham tattoo. I walk towards the message book and scan the content as T looks at me, fingers drumming annoyingly, on his desk. There’s nothing untoward amongst the list, other than a few callbacks and a survey to chase. I’m guessing it’s an internal issue.

‘Go on then.’ I prompt  T, less than enthusiastically. I notice negotiator S has stopped what she was doing and is paying attention. Trainee F is also looking at me - he probably wasn’t doing anything useful anyway.

‘More f***ing red tape.’ Snarls T. Clicking on his computer screen and spinning it towards me. I can see a long annotated memo from head office. With the schoolboy graphics and lengthy content I’m guessing it’s from Human Resources, or that limp-wristed waster in the training department. The well-worn adage: Those that can’t sell, train - could have been written for him

‘Give me a prĂ©cis.’ I tell T, realising as I say it that he almost certainly hasn’t read to the end of the missive. T looks at his shoes.
‘Anybody?’ I plead.
F screws up his face and ventures. ‘When you say pray-see, err, what exactly do you mean?’
Before I hit him - something Human Resources would certainly write extensively about - S comes to my rescue. Not for the first time.

‘It’s a new on-line training programme we all have to complete.’ She say with an apologetic shrug. S knows how I feel about these cringe-making multiple choice exercises, designed for the lowest common denominator. Ostensibly to increase knowledge bases and to inform students of the latest legislation - but in practice to cover arses and to save money.

‘I don’t like exams.’ Says F glumly. I still don’t know what his mother and various stepfathers paid all that money in private education fess for.  I guess it was just to get him out of the house. You can tell a boarding school boy at twenty paces - they have more hangups than a call centre worker.

‘What are they trying to cover?’ I enquire.
‘That fat woman’s arse, in HR.’ Says T bluntly.
‘You can’t say that, it’s sexist.’ Challenges S. 
They all look at me. I can’t even remember which box I ticked on that course.
‘Well?’ Urges S.
‘It is quite lardy.’ I say tentatively. There’s an awkward moment, then S laughs.
Dodged another bullet.

‘Who writes this shite?” Says T after S has given us a run down on what we’ll have to endure, under classroom conditions. It’s basically more due-diligence to ensure when someone falls foul of Government Money Laundering rules, or Immigration Checks, the company will have a fall guy to blame. The course looks like it’s been compiled by a primary school child with a basic PowerPoint programme and just the free included graphics to choose from.

They’ve paid thousand of pounds for some outside consultancy to produce this dross.’ I speculate angrily. Calling in management consultants to do the job you are already paid to do, is a booming industry. It’s the biggest con-trick since we convinced millions, in the nineties, that an endowment policy would pay off their mortgage.

If it’s not the Government abdicating responsibility for criminals and illegal immigrants then expecting us to be unpaid police and tax collectors, it’s head office freeloaders paying an outside agency to do their job. I could write a book about it…

‘When they say classroom conditions….’ Begins F tentatively.
‘They mean you can’t cheat by looking at someone else's paper, or getting the boy in the next bed to your’s in the dormitory, to do the exam in return for a dip in your tuck box.’ Says T brutally.

‘I always did all my own exams.’ Snaps back F moodily.
He’s not lying, I’ve seen his CV. It’s why he’s an estate agent - the last resort for in-bred idiots educated beyond their ability. And still no proper entry qualifications. Unless you count on-line tick-box bollocks.


I don’t.

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