Showing posts with label retirement homes. Show all posts
Showing posts with label retirement homes. Show all posts

Thursday, November 05, 2015

Enfranchise Me - Thursday


‘Fancy a valuation later?’ Asks assistant manager T as I return to the office. I’m immediately on my guard. T wouldn’t give away an easy instruction on a new property, so I’m sensing a curve ball. I sometimes wonder if pooling commission in the office is the best method. It’s less divisive and means fewer bust-ups over who won the business/sold the home, but it can benefit the lazy ones.

‘Where is it?’ I ask. T looks more sheepish than a Welsh shearer and negotiator S just looks down at her keyboard - which must be difficult with those huge breasts.

‘It’s somewhere naff, isn’t it?’ I say tersely.
‘Not exactly.’ Counters T unconvincingly.
‘Cough.’ I instruct. T tells me and I groan inwardly.

Now, you’d think any new home to sell on your books would be welcome and in general that’s true. You can’t sell it if you haven’t got it and a shortage of units to sell is the perpetual problem for most agents - until the market really turns. But T has just named a crumbling block of flats, with a short lease and a notoriously difficult absentee freeholder. Leasehold is a secondary form of tenure endured primarily by Londoners and flat owners. Only they don’t own their flats, they lease them for 99 years or more and in theory have to give them back at the end of the term.

‘You know they’ve got short leases don’t you?’ I tell, rather than ask, T.
‘Yeh, but they can use the legislation to extend.’ Counters T.
He’s right. Leasehold Reform laws offer a route for lessees to compel freeholders to extend their lease, or sell the freehold to a collective of residents, but it’s arcane, complicated and expensive. Particularly with a reluctant landlord intent on milking the building for all the income he can extract.

‘Isn’t that the block where there’s a huge hole in the sinking fund?’ Asks S. She’s right, the maintenance has been neglected and rumour has it a new flat roof is required at a six figure sum. A sum to be divided between the luckless owners.

‘And you won’t get a mortgage any more if there’s less that fifty years to run on the lease.’ Adds financial services man M, as he waddles towards the kitchen. ‘Cash buyers only.’ He adds, as I hear the kettle being filled with just enough water for one.

‘Is it even worth having on our register?’ Asks S after some protracted discussion on the inequities of leasehold and the number of rogue freeholders we’ve dealt with over the years.The shitesters who have separate building companies under a hidden ownership, that always get the overinflated maintenance work needed on the building. Not to mention the slyly written leases that have inflation-busting rises in ground rent designed to milk lessees until they are dry. And it’s usually the elderly.

‘We’re hoping to move into one of those nice new retirement flats.’ Says the ancient husband as I sit in the run-down block, later. Endearingly the old couple are holding hands and looking at me earnestly, as they perch on the saggy sofa.

Out of the frying pan into the fire, I think glumly. Assuming anyone will buy there cobwebby home, they’ll sell low and buy high at an overpriced retirement block and the extortionate maintenance charges will still be with them. I’m getting a stair lift and staying put, when my time comes.

‘I don’t understand.’ Says the wife, eyes rheumy and watering, after I’ve explained how lenders won’t advance funds until the lease on their flat is extended, or the freehold owned by the residents.
Neither do I grandma.

‘But we can’t afford to pay him any more.’ Says the husband angrily. ‘There’s already a huge bill coming for the communal boiler.’
Shit, I didn’t know that. I only just stop myself from looking at my watch - a cardinal sin. And I assume the impoverished pair don’t even know about the roof replacement.


They’ll be staying - until the undertaker comes.

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Thursday, August 21, 2014

Golden Oldies - Thursday


Negotiator S appears prettily in my peripheral vision and for a moment I think it’s another of those awkward dreams. Finally, I register she’s really there and the screen that had almost hypnotised me is the stark reality of my office profit and loss accounts - not one of those dodgy sites now blocked by the main server…

‘Got lovely old Mr and Mrs Lockwood in the office.’ Begins S with a winning smile. I try to surreptitiously glance round her to see the office sales area, but she’s standing sideways and it’s a big ask without appearing pervy, or dislocating a couple of neck vertebrae.

‘Err, just remind me…’ I say pathetically. I can remember just about every home I’ve ever sold but the names are too much data to keep, with my ageing hard drive.
‘From The Avenue.’ Prompts S. ‘We’ve got a sale arranged on their house but they haven’t found anything to to go to to yet.’ Of course I remember. A sweet old couple who have wracked up some of those more obscure wedding anniversaries between the precious metal milestones. I need them to find somewhere or my potential commission will be stalled forever in the sales pipeline, with no chance of converting to hard cash.

‘Great news.’ I say to S, before hesitating. ‘So…why do they need to see me?’
S sighs and smiles again. God, she’s so hot she should carry an over 18s only, certificate. ‘They like you,’ she continues. ‘They want your advice on the flat they’ve seen.’

Now I want my vendors to like me. I positively crave their affection when I’m pitching for the business against several other estate agents. But, like a serial shagger, once I’ve consummated the deed - and bagged a signed sole agency - I’m keen to move on to pastures and punters new.

I sense a dilemma looming. I’m not a big fan of shared communal space living and with the leasehold laws in the UK as they are I wouldn’t want a flat without a peppercorn ground rent, a share in the freehold and an in-house management company. At the very least.

‘Where have they found?’ I quiz S, frantically thinking of the blocks in my area that don’t have greedy freeholder issues, diminished lease terms and huge holes in their sinking funds. S tells me the name of a well known retirement home builder and I grimace.
‘Really?’ I say rhetorically.
‘Really.’ She answers unnecessarily, adding. ‘They really like it. It’s the security and the companionship.’
And the rip-off prices, I think sourly. Hoping, not for the first time, that if I make it to the Lockwood’s advanced years I won’t be too senile to remember why I hate the shrunken square footage and overpriced warrens the elderly are wont to move to.

‘So what do you think?’ Urges Mr Lockwood in his reedy voice once S has sat them in front of me with two mugs of tea, and I’ve greeted them like long lost friends. I have a sneaking feeling Mr L is not long for this world . Like many ailing partners, he’s probably trying to manoeuvre his wife into a home that will suit her once he’s gone - there’s certainly not enough room for two people for too long.

Well, he’s paying too much. The ground rent goes up regularly at punitive levels. The lease is a paltry 99 years - fine when you are looking at twenty max to live but not so great for re-sales and disappointed beneficiaries -  and the service charges are a licence to print money. And yet, it gives them something they think you can’t always put a price on. Peace of mind.

If it were my parents I’m not sure what I’d advise, but that decision is no longer one to trouble me. The truth is I might change my opinion if I make it as far as the Lockwoods. Through rheumy eyes the world might look a different - scarier - place.

‘They seem pleased.’ Says S after I’ve seen the old couple to the door. ‘What did you tell them?’
‘What I thought they wanted to hear.’


It’s the bottom line.

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