Showing posts with label professional. Show all posts
Showing posts with label professional. Show all posts

Thursday, September 24, 2015

Ladies And Gentlemen


I’m in a client’s house, keys in my hand, looking at Bomber the local surveyor. He’s earned the nickname, as every sale he gets involved in tends to explode horribly.

Now I understand property purchase is an adversarial business. Buyer pitched against seller, surveyor set against estate agent. But Bomber seems to revel in picking holes in every property he inspects for purchaser and lender. There’s a certain type of surveyor - and every town has one - who is so afraid of making a mistake, so petrified of being sued for negligence that they point out every defect, real or imagined. Rumour has it that Bomber is so scared of his own shadow he won’t be spotted on sunny days.

‘Do you like to watch then?’ Asks Bomber incongruously. I’m brought back from my internal reverie to see him looking at me curiously. I can feel the hairs on the back of my neck rising and I’m starting to feel unnerved. It’s a given that he’ll rubbish this well-maintained semi-detached house. A guarantee, that he’ll tell the buyers the home isn’t worth as much as they’ve agreed to pay - find out the sale price then subtract 5-10% seems to be his rule of thumb. But much as I’ve studied Bomber, with a mixture of distaste and almost pathological hatred, I’ve never noticed he wears lipstick.

‘The vendors have had problems with estate agents before.’ I answer, mind spinning around a tale of closet transvestites with folding ladders - and stocking ladders.
‘Who hasn’t?’ Replies Bomber, with a rictus grin. One that confirms, via his vermillion smudged incisors, that he’s wearing some mouth-enhancing lady product. Unless it’s blood? I think woozily. It would explain why he can’t come out unless it’s cloudy.

Yes, everyone likes to rubbish an estate agent. It’s a national sport only challenged by hatred of politicians and paedophiles. In this case my client had tried an cheap fee agent in the past, and entrusted their house keys to the muppets. Several items had gone missing on a supposed accompanied viewing. My pledge to them, to win the instruction to sell, was to ensure I monitored every visitor obsessively. Surveyors are usually handed home keys to carry out inspections alone, as a trusted professional. But my clients are fastidious about security and I’m guessing a cross-dresser with an obsession with damp proof courses - and now it seems ladies’ corsets - isn’t going to be welcome rummaging through their drawers unobserved. And that’s before he down-values the sale price by £15,000.

‘The price seems a bit full.’ Mutters Bomber as he stoops towards his bag, that now I look at it, seems a little effeminate.
He’s setting me up for the hit, flagging up the fact that he’ll be telling the prospective buyers they’ve agreed to pay over the odds, and that’s before he writes a report so shot full of caveats that it won’t be the worth the paper it’s printed on.

‘Not at all,’ I counter. ‘We had two other couples after this one. If your clients prevaricate I’ll have another buyer lined up with just one phone call.’ It’s bit of poetic licence but I’m guessing Bomber likes an Ombudsman about as much as the next guy - or girl…

Bomber throws me an odd look, the sort of unsettling, holding the gaze too long, stare that desperate divorcee used to give me every time I conducted a viewing at her house. Turned out she wanted a slice off the fee, rather than a piece of me, which made things even more uncomfortable.

As the slippery surveyor lifts an instrument from his increasingly girly bag - is that a pink lining I can see? - he grins stomach-churningly. He’s either going to deploy a damp meter or a dildo, I think absurdly. It’s fortunately the former, but still involves batteries and pleasure for just one person.

This will mean time-wasting third-party reports by specialist treatment companies who rumour has it pay back-handers - or in Bomber’s case backless dresses - to intoducers. I want to scream.

‘Are you alright?’ Asks my wife anxiously. ‘You just cried out.’

Bad dream.

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Wednesday, June 20, 2012

Key To Another Door - Tuesday


‘Don’t you get spooked by dead people’s homes?’ Asks dopey trainee F nervously, as we pull up outside a ramshackle semi-detached house with the look of a decade or two’s neglect clinging to the elevation. I have the keys nestling in my pocket and the covering letter from the probate department of a local solicitor, is in my briefcase. It gives me a nice warm feeling.

‘Death, debt and divorce.’ I remind F as we open a rusting iron gate to a groaning accompaniment. ‘I’ve told you, they are the estate agent’s best friend no matter how the economy is doing.’
‘Yeh but it’s a bit…’ Begins F, tailing off as we dodge round a wild looking buddleia that’s trying to reclaim the crumbling path.
‘A bit what?’ I snap, as a thorny runner from something low-lying snags my trousers and I stoop to unpick it warily. I can’t afford to lose another suit to wear and tear.
‘A bit like grave robbing?’ Ventures F uncertainly.

I tell F curtly that we are providing a service, as I fumble with the tarnished brass keys and try to find the right one for the peeling front door. Remind him, with both debt and divorce we are putting people out of their misery and that with death it’s already been done. He doesn’t look convinced.

‘The deceased don’t grumble about the price and fee.’ I tell F sagely as I finally find the right key and the lock turns with a throaty rasp reminiscent of a death rattle. Bit creepy.
‘Yes but the beneficiaries still do.’ Replies F with unusual accuracy. Perhaps he is learning something.

The door gives after a couple of shoves, but stops after a foot or so as I encounter a few months worth of junk mail. At least I hope I do. I wouldn’t be the first estate agent to find a dead owner. A colleague bustled in a few years ago, viewer on their heels, to find a note on the stairs warning them not to go to the bedroom and to call the police. The man hoping to view the home grumbled that his time had been wasted even as the ambulance crew shook their heads and prepared the body bag.

‘Smells stale in here.’ Says F unnecessarily as I kick the free papers, take away menus and final demands to one side and we enter the hall. A locked house starts to feel musty after a week on holiday, if a stiff has been swinging from the loft hatch for a month or so, the stench will linger for months no matter how many times you try to gloss over it…

‘People like to know what happened to the owner before they buy don’t they?’ States F semi-rhetorically, as I feel a cobweb cling to my face while we move into the kitchen. ‘Best to keep the detail to a minimum.’ I advice F, adding. ‘Act dumb.’ He looks a little hurt, but he’ll get used to it.

A stack of unwashed plates is cultivating some sort of mushroom-style culture, as a tap drips mournfully behind.
‘I wonder what his last meal was?’ Questions F as he peers at the detritus. Probably something pureed I think glumly, as I glance down the jungle-like back garden and wonder who we’ll get to clear the shrubs.
In the cramped sitting room the remains of a real fire sits coldly in the grate. Ashes to ashes. The room is dark, with the threadbare curtains pulled against the daylight.
‘We’re going to need someone in to clear this lot.’ I say to F. ‘Not a lot of value here. Might have to pay to get it taken away.’
‘That’s wrong isn’t it?’ Says F morosely. ‘You live all your life and your stuff just ends up in the council tip.’

I glance round the room and spot the spaces where ornaments, a clock or two and some photographs must have sat, judging by the dust patterns. ‘Relatives have been in and taken all they want.’ I tell F as I open my brief case.

The second professional to measure-up recently.

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