Showing posts with label estate agents' act. Show all posts
Showing posts with label estate agents' act. Show all posts

Friday, April 21, 2017

Not Accumulating Here - Friday


‘Here comes the sleazeball.’ Announces assistant manage T, with distaste. We all look across the high street and, unprompted, three people chorus: ‘You got anything for me?’ in perfect sneering unison.

I learnt early in the industry to dislike property speculators. Estate agents have a bad reputation - some of them deservedly so - but I knew instinctively I wasn’t going to like the predatory, slightly underhand tactics of your local dealer. 

A good agent had his client’s interest at heart, and it’s always been a matter of pride to me to extract the best possible price for my vendor. Its why I rage at property porn programmes where the photogenic, totally unqualified, presenter tells the viewers in a stage whisper, ‘the agent tells me they’ll take much less than they’re asking.’ Bad agent. Period.

‘How come we never sell him anything?’ Asks trainee F, gormlessly. You can pay for a expensive private education, but a polished turd is still a turd.

‘Because he always wants an angle.’ Explained negotiator S patiently. She’s too good for this business.
‘And he’ll want to buy at under market value, to make a fat profit.’ Adds T.
‘But he says he’ll give us the property back to sell,’ persist F. ‘Then we get two commissions.’
‘It’s called a secret profit and it’s illegal if the owner is unaware of the implications.’ I snap testily.
‘Bit like flogging crap policies to buyers and working harder for them than the vendor.’ Adds T, nodding towards fat finance-fiddler M’s office. He’s had a couple in there for over an hour, could be a lengthy fact-finder form, or they could be selling pies.

‘If you sell a speculator a property a normal punter could buy, not one that can’t be mortgaged or with structural difficulties,’ continues S coaching F with the patience of a saint. ‘By definition you are underselling it.’
‘Yeh, but you get it back to sell when he’s splashed some emulsion around and put new doors on the old kitchen carcass.’ Persists F. 

That’s why less scrupulous agents sell - often off-market without giving genuine buyers the chance -  to their local pet speculator and if he’ll meet them in the pub later, with a fat brown envelope stuffed with fifty pound notes, so much the better. The only back-hander I’ve ever taken in this business, was from an angry buyer who’d been beaten to a house in a contract race. It stung but I didn't sue - its hard enough to get a lawyer to call you back as it is…

 ‘He’s coming in.’ Says T, as the man in question crosses the street and makes a beeline for our door.
‘Doesn’t take a hint does he.’ States T rhetorically.
‘Don’t offer him anything.’ I mutter through a ventriloquist's smile.

‘Morning guys.’ Announces the speculator as he bowls in to the office, all designer jeans and expensive dentistry. I detest him. And here it comes…..

‘Got anything for me?’
‘Not today.’ Says T, almost too quickly. But not quickly enough for me. I try not to catch the man’s eye, but these characters have hides like a rhinoceros. He moves to my place at the spare desk.

‘Come on,’ he cajoles. ‘You must have something with an earn in it. There’ll be cheeky drink in it for everyone.’

What the f**k is that? I want to demand. A bottle of Sunny Delight with a monkey face on the front? It’s insulting to think, this odious oik thinks I’ll take his money and betray a client. But then he’s clearly finding plenty who will.

‘Deceased estate, need a quick sale. Old lady wants in to a retirement flat and doesn’t know how much her gaff is worth, maybe?’ Persists the man with an over-bright grin. I’m going to be so tempted to key his Range Rover the next time I see it bumped up the kerb outside a cheap refurbishment, with a rival’s For Sale board outside. 

I’m saved when the man’s top-of-the-range I-Phone rings and he starts talking loudly about a conditional contract and a holding deposit. He offers an exaggerated, call me, mime before leaving the office in a fug of cloying after shave.


No chance.

Tuesday, September 17, 2013

Batting For Both Sides - Tuesday


To a corporate day out at the cricket, I’m only going because the guy in Land and New Homes had a better offer, but gift horses and mouths. And yet even as I walk through the gates and flash my all areas access pass the long-buried punk rock, angry socialist feelings regurgitate like a bad kebab.

I wrestled with my conscience for years, particularly through my first property recession when the repossessions came thick and fast. I felt a bit better when I snatched back a flat a fellow, but dodgy, agent had mortgaged to the hilt. To fit the stereotype he’d sub-let illegally, hadn’t made any payments, taken the tenants money, then stripped all the fittings out days before the bailiff and I arrived. Even so, I still feel I shouldn’t be there in multi-million pound homes, or executive boxes with a dozen braying hoorays. There is a free bar though…

‘Champagne sir?’ Asks a comely waitress as I shake a few hands and apologise for the fact I’m a stand-in guest. I nod and smile, then detect a briefest flash of distaste from the girl as I grab the long-stemmed flute, dripping with condensation, and gulp down the bubbles. She’ll have to work on her facial expressions if she wants to make it in sales. The pavilion clock shows a shade after 10.30am.

‘So how’s the second hand market doing?’ Asks a hard-faced, yet curiously attractive, woman from the Developers footing the bill for the gig. She’s dressed in power skirt and jacket combo and will be thrown out of the ground if she walks on the pitch in those vertiginous heels.
‘There are deals to be done if buyer and seller are realistic.’ I tell her with a stock phrase from my mental basket of answers.

She laughs. ‘Yes, people are always bleating about the market, but we are shifting plenty of new units.’ I nod a non-committed response. ‘The trouble is the lenders are too picky on who they’ll advance to, then their valuers carp about the price.’ She continues, then pauses and looks me up and down. Briefly I wonder if she fancies me, until she says. ‘Has it always been like this?’ It must have been the bubbly. I’m as delusional as 75% of vendors.

Come the lunchtime break I’m wondering round the public areas, legs Bambi-like from free booze and not enough vol-au-vents. It feels good to be back with the public. Momentarily, I’m tempted to buy a sweaty looking hog roast in a bap, but I move on. I’m a man of the people at heart, I think, until I see the snaking queue for the gents’ toilets. I head back to the cordoned off area, nodding convivially at the dayglow-jacketed bouncer on the gateway. He gives me another unguarded look. Probably seen which box I’m in. I decide he’s one of those House Price Crash doom-mongers who sit in the same room they’ve occupied in the parents’ house for the last forty years, stalking message boards exchanging prophesies of meltdown to like-minded men in their pyjamas – all waiting for homes to become affordable.

‘There are winners and losers in all walks of life.’ Pontificates a sweaty-browed lawyer I’m sat next to on the balcony, as the number three batsman departs for a duck.
‘The trouble with all these people whining about property prices is they’re not prepared to graft.’ Continues the man, turning towards me and blasting a garlic-laced typhoon of bad breath my way. I’ve said something similar myself; after all it was never easy. But still, like the chilli and rice I opted for an hour ago, it doesn’t sit well with me. Like the time I tried to set up are new home router, I realise I’m not that good at networking. I want to go home.

‘How much introduction fee do you get from the conveyancing firms you recommend?’ Asks the lawyer earnestly, revealing his true interest in proceedings. We’re not supposed to take any secret profit without reporting it to our client nags the inner voice from a long distant man who studied the Estate Agents’ Act.

I have his business card – just in case.

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