Showing posts with label ebook. Show all posts
Showing posts with label ebook. Show all posts

Thursday, June 05, 2014

Accompanied Viewing - Thursday


‘You’re never going to believe the latest.’ Says Assistant manager T as I return to the office.
The choices are endless, so in the end I drop my briefcase, sit at the spare desk and spread my arms.

‘This is classic.’ Begins T as the office falls silent and I notice everyone has stopped to listen, even bloated mortgage man M has waddled out to hear the story. This must be good.

T grins in anticipation and I can see he’s relishing an audience. At the end of the day all good estate agents are just frustrated thespians - with an income that fluctuates just as wildly. T begins by naming the local estate agent with the poorest reputation out of a bad bunch, quite an achievement with the sort of publicity the profession garners.

‘No hang on, let me get to the best bit.’ Presses T as the pantomime boos echo around the office.
‘He’s behind you!’ Shouts M to his own booming guffaw. Everyone looks disdainfully at the fat figure-fiddler as negotiator S says flatly. ‘He’s not.’ And given how the tail unfolds you wouldn’t want him to be.

T embellishes the story in a manner that makes me rather proud I’ve trained him. The intakes of breath and the hands clasped to mouths show he can carry an audience, it’s just a shame he’s not so good at maintaining his average fee and getting a board up. He finishes with a flourish and the office falls silent again

‘That can’t be true.’ Ventures S hesitantly.
‘True as I’m standing here.’ Counters T with a grin.
‘In their flat?’ Asks trainee F incredulously.
‘In their double bed.’ Answers T with a prurient chuckle.
‘Doesn’t surprise me.’ Says loose lettings lush B with a shrug. No it wouldn’t I think, not if the rumours are true.

‘Let me get this straight…’ Begins S.
‘That’s what he said.’ Interjects T to riotous laughter. I hold a hand up to restore some decorum. There’s a couple looking in the window and seeing a group of estate agents all rocking with laughter isn’t going to restore their confidence in the profession - particularly if they think we’re chortling about the asking prices they’re perusing.

‘So he shagged the office secretary in a client's apartment?’ Questions S, shaking her head in disgust.
‘While they were away on holiday.’
‘My God that shouldn’t happen.’ Sates S grimacing.
‘Wouldn’t be the first time.’ Says B scornfully. So the rumours are true, I think grimly, But she’s right. Clearly - and thankfully as it happens - none of my team have read my book. They’re in good company…

‘That sort of story has been a regular over my years in the business.’ I tell S. ‘It’s just the owners don’t usually have motion sensor cameras set up.’
‘Imagine how they felt when they say that on the hard drive.’ Says T with a laugh.
‘Don’t even go there.’ I caution F swiftly, as he lifts a hand to say something inappropriate.

‘They were sacked of course.’ States S rhetorically. ‘For gross misconduct and inappropriate behaviour?’
‘More for being caught, I think.’ Replies T.
‘What the eye doesn’t see the heart doesn’t grieve over.’ Offers M.
‘True,’ concedes T. ‘But you can’t ignore the evidence.’
‘The video footage?’ Says F.
‘That and the sheets.’ Answers T, to a communal groan of distaste.

‘It’s no wonder the public hate us.’ Muses S as the phone rings and the office tempo picks up.
‘We’re not all the same.’ I tell her in a dignified response. Yep, thank God she hasn’t downloaded the book. Some things need to stay secret - or at least anonymous.

‘They should be banned and never allowed to be estate agents again.’ Continues S censoriously as another unlikely fantasy withers and shrinks.
‘That’s not going to happen.’ I reply, killing two birds with one stone. ‘He’ll be back flogging homes and cutting corners within the month.’
‘He shouldn’t be.’ Says S pouting distractingly.


She’s right, but all the time there’s still no licensing for estate agents in the UK and no minimum standard of entry - well, people are going to get shafted.

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Sunday, September 15, 2013

BT Phone Home - Sunday


‘Don’t start that now.’ Urges my wife. ‘We are going out shortly.’ And a voice that must be my own, because it’s coming from me, replies.
‘It shouldn’t take long.’
What am I thinking of?

I’ve suffered the ridicule of the younger members of my team for months now, over the laughable antiquity of my mobile. I was one of the first, in the eighties, to have a car phone. A big brick of a Motorola that sat in the centre console and made me feel like a smart-suited yuppie. I had more hair and less stomach back then and wasn’t embarrassed to be driving a Ford Orion Ghia. A motor that screamed Estate Agent, even before sign-writing the sides with a company logo became a marketing man’s wet dream. Times change, but not my phone apparently. Upgrade required.

‘You know you’ll only get agitated if you talk to a call centre in India.’ Warns my wife, tapping her wristwatch.
‘The website says you can change phone and tariff, quickly and easily.’ I say doggedly, knowing even as I spout them, the words are a nonsense. I must have the memory of a goldfish.
‘You can’t.’ She says, walking away. I think I hear the kettle go on.

As I stare at the computer screen, my resolve is wavering with the raft of options supposedly available, if I can just get past the automated answering service. Then a little box pops up. Would I like an instant messenger style chat with an advisor? Damn straight I would. I click on the link. Probably won’t have time for the cuppa now, I think, smirking towards the kitchen. Oh hubris, you cruel avenger.

Hi this is Sunny here. May I have your name? Announces a distant keyboard. I don’t like revealing that sort of information readily, out of hours, but I accede.
Thank you (inserts my name) Now how can I help? By not using my first name when you don’t really know me, I snarl under my breath.
‘What was that dear?’ Comes a disembodied voice, before adding. ‘Tea or coffee?’
Trouble is I know how costly divorces can be – and the bloke never gets to keep the house.

I inform Sunny – yeh right – of my need to upgrade both phone and call plan. I’m going to need some sort of data allowance too, according to sons and staff alike.
Ok (inserts my name) can we start with some security questions? The regret is burgeoning and my ancient Nokia beside me is looking a little wounded.

Ten minutes of time-lagged questions and increasingly irate answers and I crack.
‘For f***s sake. I don’t know the first and third numbers on my bank sort code you Mumbai minger!’
‘I hope you didn’t send that.’ Cautions my wife, appearing at my side with a steaming mug, to match the one sitting by the computer. I tell her no. I can’t type that fast.

‘Only it’s unfair and racist.’
‘I didn’t type it.’ I plead. I’ve been on enough courses to know what you can’t say.
‘They are only doing their job.’ Continues my wife irritatingly. You don’t want the truth - or logic - when you are raging at the machine.
Are you still there? Asks Sunny. Yep, no rope available and probably couldn’t fashion a noose anyway. I failed my knot-making badge at Cubs. Still not sure if a hitch-kick is a high jump technique, or a way of ensuring your canoe doesn’t float away in the night.

JUST TELL ME MY OPTIONS. I type with keyboard breaking ferocity.
Thank you (still inserts name).
Don't thank me just answer.
What phone do you have now?
‘Jesus. Surely they know that? I’ve given them my sexual orientation and shoe size.’
‘Calm down.’ Says my wife before adding – rather unnecessarily. ‘I told you that you didn’t have time for this now.’

I punch end call with relish and Sunny sinks below some distant horizon.
‘That was rude.’ Chides my wife.
Not as rude as the satisfaction survey that popped up for me to answer, seconds later.

New phone yet?
Put it this way - don’t try to Face Time me….

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